Refund policy

Returns & Refunds

Due to the perishable nature of our artisan products, all sales are final.

Quality Guarantee

If your order arrives damaged, incorrect, or does not meet our standards of excellence, please contact us within 2 hours of delivery with photographs of the issue. We will offer a replacement or store credit at our discretion.

Custom & Event Orders

Custom and event orders are non-refundable and non-cancellable within 48 hours of the scheduled delivery date. Changes to custom orders may incur additional charges.

Subscriptions

Subscription boxes are non-refundable once dispatched. You may cancel your subscription at any time to prevent future charges — cancellations take effect at the end of the current billing period.

Contact Us

For any concerns regarding your order, please reach out to us at hello@reverpatisserie.com. We are committed to ensuring every experience with RÊVER is exceptional.